“Change management can be defined as the set of planned activities aimed at managing change in companies.
The process is particularly articulated and complex, as it has a strong impact on people’s habits, which by their nature always show a certain resistance to change.
Managing the human aspect, which means accompanying people towards new goals and habits, is therefore the most delicate aspect.
Change management goes hand in hand with digital transformation: thinking about introducing technologies without transforming habits and processes is pointless and can prove to be a waste of resources, energy and time.
The answers we are looking for:
What change do we want and what is the best approach to take?
Do we know the level of adequacy of the necessary business capabilities?
What actions are needed on each capability to achieve the objectives?
What work packages should we form from the actions?
What initiatives are prioritised?
Which projects do we launch?
How do we sequence the initiatives over the time horizon?